Front Desk Agent (FT) (Overnight)
LOCATION
The Lodge at Torrey Pines
Step into the timeless craftsman charm of The Lodge at Torrey Pines. Overlooking the world-renowned Torrey Pines Golf Course with views of the Pacific Ocean, the AAA Five Diamond rated resort features 170 rooms and suites, 2 restaurants, a full-service spa, versatile meeting spaces, and unprecedented service.
The Lodge at Torrey Pines is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.
SUMMARY
The Front Desk Agent ("Agente de Recepción") welcomes our guests with a warm and friendly smile. Handles guest arrivals and departures in a courteous and efficient manner.
PAY & PERKS
- Compensation: $27.20**
- Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles for each hired referral at any Evans Hotels property.
- Discounted Hotel Rooms for you, family, and friends
- Free Employee Parking and/or discounted MTS Pronto card
- Free Meals & Refreshments during working shifts
- Career advancement opportunities!
- Health (including SIMSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
- Discounts on cell phone bills, shoes, gym memberships, and more!
ESSENTIAL DUTIES
- Proactively provides our guests with personal service and attention that exceeds their expectations.
- Assists with Valet operations as needed based on business needs, including parking and retrieving guest vehicles while providing professional guest service.
- Plays a key role in ensuring that all guest needs are met in a timely manner by interacting and communicating closely with other departments in the hotel.
- Continuously provides excellent customer service when making reservations and uses effective up-selling techniques.
- Maintains a house bank and conforms to established cash handling procedures.
- Processes guest billing using cash, checks, credit cards and special billing.
- Performs additional duties and responsibilities as directed by the leadership team.