Front Desk Agent
Posted Updated
Description
Benefits:
- Competitive salary
- Paid time off
- Tuition assistance
TEMPORARY SCHEDULE:
Th/Fri 5-10 p.m. until 10/31; 5-9 p.m. from 11/1 to 11/15
Sat/Sun 9 a.m. to 5 p.m.
Schedule changes in November to M-F 9 a.m. to 5 p.m.
Please, only apply if you can change to a permanent M-F, 9 a.m. to 5 p.m. schedule in the near future.
The successful applicant will
- have a resume that is up-to-date, shows job stability and demonstrates you possess the skills and experience listed below
- have high attention to detail
- have an upbeat, friendly personality
- *be able to type a minimum of 40 words per minute.
- *possess a strong grasp of English writing conventions
- *be able to accurately calculate rates and charges
- is adaptable and willing to occasionally work extra or alternate shifts
- is capable of working on your own and making sound decisions.
- Grace Under Pressure: able to multitask and handle difficult or stressful situations calmly, professionally, and pleasantly
*Tests will be given during your interview to determine your level of proficiency.
PAY
$16.50 - $17.50 per hour to start
EXPERIENCE
A minimum of 12 consecutive months experience as a front desk agent or a secretary in a VERY busy office/call center.
$16.50 - $17.50 per hour to start
EXPERIENCE
A minimum of 12 consecutive months experience as a front desk agent or a secretary in a VERY busy office/call center.
Key Responsibilities:
- Welcome and assist guests with check-ins, check-outs and reservations.
- Manage online and phone bookings with accuracy.
- Provide information about our motel, local attractions, and services.
- Handle guest inquiries and resolve issues calmly and professionally.
- Communicate with housekeeping during the day to update room status