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Rotana Hotels

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Front Desk Agent

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Job Description

You will be responsible to provide an excellent and consistent level of service to your customers. The waiter/waitress is responsible to serve food and beverage to guests in the assigned place of work, provide a courteous, professional, efficient, and flexible service in order to maximize guest satisfaction.

To have a thorough understanding and knowledge of all food and beverage related services and products and to have the ability to recommend food and beverage combinations, to upsell and cross-sell.

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