Front Desk Assistant

Make a difference! - Boys & Girls Clubs of Greater Scottsdale is looking for responsible, reliable, and caring adults who are committed to making a positive impact on the great futures of our kids and teens.

Specifics: This is a part-time position, working approximately 20-25 hours per week, at $15.50 an hour. Paid training and orientation are required.

The Part-time Front Desk Assistant is responsible for a variety of clerical duties. Under the direction of the Youth Development Supervisor, the Part-time Front Desk Assistant ensures that all members and parents/guardians have a safe, efficient, and pleasant experience while entering and exiting the Branch. Responsibilities include but are not limited to greeting members and parents/guardians, checking members in and out using the BGCS member tracking system, answering phones, and giving tours. If 21 or older, responsibilities may include transporting members. ​

ESSENTIAL FUNCTIONS

Essential functions and responsibilities include, but are not limited to:

Reception & Clerical Responsibilities:

• Greets members, parents/guardians, potential donors, vendors, and others in a professional, customer service-oriented manner.

• Ensures that check-in and check-out process is entered timely in member tracking system.

• Answers phones, takes messages, and transfers calls. Communicates messages in a timely manner.

• Monitors front desk office supplies. Communicates when supplies need replacement.

• Gives tours to prospective Club families and other interested parties.

• Promotes Club programs, camps, and events in a knowledgeable manner.

Health & Safety:

• Ensures front desk remains safe, clean, and organized.

• Adheres to Boys & Girls Clubs of Greater Scottsdale’s policies and procedures.

• Demonstrates sound judgement and decision-making. Acts quickly in emergency situations.

• Maintains Club equipment and property to ensure they stay in good working order.

• Uses positive guidance and discipline techniques to redirect member behavior issues.

• Utilizes active supervision techniques when working with Club members.

• Ensures the security of the building by monitoring the front entry.

• Confirms that all individuals checking members out are on the approved pick-up list.

Additional Responsibilities:

• Supports and mirrors the culture, mission, values, and core beliefs of Boys & Girls Clubs of Greater Scottsdale.

• Promotes an inclusive, welcoming, and respectful environment that embraces diversity.

• Other duties as assigned.