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Army Residence Community

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Front Desk Associate (PRN)

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JOB DESCRIPTION:
The Resident Support Associate will be PRN(as needed) and responsible for filling shifts to support day-to-day operations of: the 24-hour, year-round command center and its satellite for all alarm programs; emergency dispatch; Community transportation; communications; and Community relations. The Resident Support Associate delivers exceptional customer service and acts as the face of the Army Residence Community, its mission and its motto.
MINIMUM QUALIFICATIONS:
  • Must possess a high school diploma or equivalent.
  • Experience in hospitality and/or dispatch field preferred.
  • Excellent diplomacy, customer service, and interpersonal relations, as well as verbal and written communication skills.
  • Demonstrated experience handling sensitive and confidential issues.
  • Strong, detail-oriented skills, multi-tasking, organization, and self-management.
  • Possess high level of personal and professional integrity, safety consciousness, and flexibility.
PHYSICAL QUALIFICATIONS:
  • Ability to:
    • stand, sit, or walk for long periods;
    • lift 25 pounds or more, especially push, pull, and lift small equipment; and
    • stoop, climb, reach, lift, pull, push, kneel, crouch, squat, crawl, twist, and bend at waist.
This job is a civilian position and does not require military service (including commission and enlistment)

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