Front Desk Attendant

Overview:

Seeking a personable Front Desk Attendant

Key Responsibilities:

• Greet every member and guest with enthusiasm and a smile
• Tour potential members around the club with the goal of signing up the person for a membership
• Answer phone calls in a professional and energetic manner
• Execute all opening/closing operational procedures to ensure the club runs smoothly
• Handle member requests and concerns with a sense of urgency
• Maintain regular and punctual attendance
• Comply with all company policies and procedures

Qualifications:

• Enthusiastic, energetic, friendly and personable
• Excellent verbal and written communication skills
• Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
• Able to remain in a stationary position at the front desk for the majority of the workday
• World class customer service skills
• Works hard, multi-tasks and is a problem solver

Physical Requirements

• Frequently stand, walk, bend, kneel, crouch, climb stairs, and reach throughout the workday.
• Frequently lift, carry, push, and pull up to 35 pounds.
• Ability to work independently and respond quickly to operational needs throughout the department.