Front Desk
Posted
Description
About the Role
This role serves as the face of Backland. You’ll welcome guests, handle front desk duties, assist other departments, and support guest services.
What You’ll Do
Welcome and assist guests
Handle guest questions, concerns, and special requests
Answer the phone and make reservations
Make judgment calls with confidence and care
Maintain cleanliness of the lobby area
Assist other departments as needed
Setup and maintain continental breakfast
What We’re Looking For
Natural leadership through calm presence
Exceptional service instincts
Ability to make thoughtful decisions independently
Strong communication and situational awareness
Comfort being accountable for the guest experience
As published by dover · 6 questions
Short answers (5)
- Are you able to consistently show up on time and work your scheduled shifts without last-minute cancellations? optional
- Are you comfortable solving problems rather than pointing them out and waiting for someone else to fix them? optional
- Do you have reliable transportation to and from Backland for your scheduled shifts? optional
- LinkedIn optional
- Phone Number optional
Attachments (1)
- Resume Upload