Front Desk
Description
Key Responsibilities:
Greet residents, guests, vendors, and visitors in a courteous and professional manner.
Monitor the front entrance and verify visitors according to community access procedures.
Answer incoming phone calls, direct calls, and take messages as needed.
Maintain visitor logs and manage access control procedures.
Notify residents of guest arrivals and deliveries when required.
Receive, log, and coordinate packages and deliveries according to community procedures.
Assist residents with general inquiries and direct requests to the appropriate management personnel.
Maintain accurate records, logs, and front desk documentation.
Communicate important information, incidents, or resident concerns to the Property Manager.
Monitor the lobby and front desk area to ensure it remains clean, organized, and presentable.
Follow condominium policies, procedures, and security protocols.
Perform other administrative and front desk duties as assigned.