Front Desk Clerk - Natchez Grand Hotel
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Description
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Qualifications/Education/Skills:
- High School diploma or equivalent.
- Previous cash handling and customer service experience required.
- Previous tourism/hospitality experience preferred.
- Excellent written and verbal communication skills.
- Excellent customer service skills.
- Basic arithmetic skills.
- Basic computer skills.
- Professional dress and demeanor
Job Purpose:
- To greet, register, and assign rooms to guests.
- To provide excellent customer service.
Essential Functions:
- Greeting, registering, and assigning rooms to guests.
- Keeping accurate records of room availability and guest accounts.
- Taking accurate messages.
- Making and confirming reservations.
- Providing information to guests about Natchez and other services.
- Assisting guests in securing their valuables.
- Posting additional charges to guests’ bills.
- Maintaining a balanced cash drawer.
Work Environment:
- Inside office setting, air-conditioned and brightly lit.
**It is not our practice to ask for personal information prior to our on-boarding process. We conduct in-person interviews with all of our candidates. Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. **