Front Desk- Concierge

Overview

Lorien Harmony Hall is hiring a Part-Time Front Desk Concierge!

Are you energized by a fast-paced environment, passionate about making a difference, and excited to be part of a supportive team?

Join Lorien Harmony Hall and become the welcoming face of our community. In this rewarding role, you'll help create a positive experience for residents, families, staff, and visitors every day.

If you're friendly, professional, and ready to make an impact, we'd love to hear from you. Apply today!

Pay Rate

$17.00 – $19.00 per hour

Part-Time Benefits

• Paid Time Off: 40 hours - accrual based
• 7 Major Holidays – Double time pay if you work the holiday
• Same Day Pay! Life doesn’t wait, neither should you!
• Employee Assistance Program (EAP)
• Employee Discounts
• Employee Engagement! Earn points, earn rewards!
• 401k- We Match!

Responsibilities

What You'll Do:

As the first point of contact for our community, you'll play an essential role in creating a welcoming, safe, and positive experience for residents, families, visitors, and staff. Key responsibilities include:

• Greet and welcome residents, guests, and vendors with professionalism, warmth, and exceptional customer service.
• Monitor community entrances and daily activity to help maintain a safe and secure environment.
• Respond to emergencies with confidence, professionalism, and a calm demeanor.
• Perform a variety of administrative duties, including answering phones, managing schedules, and maintaining accurate records.
• Follow and support all health, safety, and infection-control protocols to ensure the well-being of residents, visitors, and team members.
• Provide administrative and operational support to staff and leadership while assisting with daily front desk activities.
• Serve as a helpful resource by addressing inquiries and directing residents, visitors, and team members as needed.

Qualifications

• Part-Time- Every Other Weekend (includes both Saturday & Sunday)
• Schedule: 7am-3:30pm
• Ability to safely lift, push, and pull up to 25–50 pounds as part of daily job responsibilities, with or without reasonable accomodation.

Located in the heart of Columbia, Maryland, Lorien Harmony Hall is a family-owned assisted living community with a long-standing tradition of compassionate care. As one of the first all-assisted living facilities in Maryland, we've spent decades helping seniors live with dignity, purpose, and comfort.

While our roots are strong, our approach is modern — we continuously embrace advancements in medicine and technology to enhance both care and quality of life for our residents.

Lorien Harmony Hall shares its campus with our sister facility, Lorien Columbia Nursing Home, and is proud to announce our newest addition: Harmony Park, a dedicated Memory Care unit designed to meet the unique needs of residents living with dementia and Alzheimer’s.

Award-Winning Care: Proudly recognized as “Best Assisted Living” and “Best Retirement Community” by The Daily Record's Reader Rankings.

Join a team where tradition meets innovation — and where every day, you have the opportunity to make a meaningful impact.

Lorien Health Services is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected Veteran status.