Front Desk Coordinator
Palmetto Pain Management is an interventional pain management practice seeking a dedicated Front Desk Patient Coordinator to join our team. Our 11 provider practice currently provides conservative and interventional pain, regenerative medicine, and other outpatient treatment services to 100+ patients per day. Our busy facility is known for our friendly, outgoing, and professional staff.
Our perfect candidate is a driven, charismatic, task-oriented professional who combines excellent communication skills with logical thinking and multitasking abilities. You should be comfortable greeting patients, managing schedules, and handling administrative tasks while also going the extra mile to ensure our patients are treated with the highest level of care. Experience in healthcare or medical office reception is preferred, but not required.
We will provide comprehensive training with the knowledge you need to succeed, and high performers can advance quickly through our growing organization. This is a great opportunity for ambitious, go-getters who want to develop their healthcare career and grow within an organization.
Interested candidates should email a short video (<2 min) to sam@palmettopain.net answering the following prompts: 1) Why are you interested in working at Palmetto Pain? 2) Please tell us about a time where you went above and beyond your assigned tasks in a previous role?
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Major Responsibilities (include but not limited to):
- Greeting patients and providing exceptional customer service
- Scheduling patients and managing multiple providers' schedules
- Verifying insurance and collecting payments
- Patient file preparation and management
- Data entry and maintaining accurate patient records
- Managing patient flow throughout the office
- Building and maintaining positive patient relationships
- Supporting the front office team by filling in wherever necessary
We offer no nights, no weekends, no holidays + competitive compensation and an excellent benefits package. Practice is located in a new, state-of-the-art facility in the heart of Columbia, SC. Practice enjoys an excellent reputation with many different referral sources since 1988.