Front Desk Coordinator

Front Desk Coordinator- Plymouth Dental Excellence

No dental experience is required — we provide on-the-job training!

Plymouth Dental Excellence is looking for a friendly, organized, and dependable Front Desk Coordinator to join our team full-time! This is a great opportunity for someone who enjoys working with people and is interested in building a career in the dental field.

You’ll play an important role in creating a positive patient experience while supporting the day-to-day operations of our office.

Schedule

• Monday: 7:45 AM – 6:00 PM
• Tuesday: 7:45 AM – 6:00 PM
• Wednesday: 7:45 AM – 3:00 PM
• Thursday: 7:45 AM – 5:00 PM
• Every other Friday: 7:45 AM – 2:00 PM

Responsibilities

• Schedule and coordinate patient appointments
• Answer, screen, and route incoming phone calls
• Greet and assist patients with a friendly, professional attitude
• Collect patient co-pays and complete daily balancing
• Submit and follow up on dental insurance claims
• Type, prepare, and send correspondence letters on behalf of the doctor
• Maintain accurate patient information and records
• Assist with general front-office duties as needed
• Provide exceptional customer service and help create a welcoming patient experience

Qualifications

• High school diploma or equivalent
• No prior dental or front-office experience required
• Willingness to learn and participate in on-the-job training
• Strong communication and customer service skills
• Organized and detail-oriented
• Comfortable working in a fast-paced, team-oriented environment
• Reliable and professional

What We Offer

• Competitive pay, based on experience
• On-the-job training provided
• Opportunity to learn and grow within the dental field
• Supportive and team-oriented work environment
• No weekends required

If you’re friendly, motivated, and looking for an opportunity to grow with a great dental team, we’d love to hear from you!

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