Front Desk Cum Admin Executive
Overview: We are seeking The Front Desk & Admin Executive serves as the first point of contact for visitors, clients, and employees while ensuring the smooth functioning of day-to-day administrative operations. The role requires excellent communication, strong organizational skills, and the ability to efficiently manage front office responsibilities along with administrative support functions.
Qualifications Required:
Bachelor's degree in any discipline.
2–5 years of experience in Front Office, Administration, or Reception roles.
Experience in corporate offices, real estate, hospitality, or any service industries is preferred.
Excellent verbal and written communication skills in English (additional languages, such as Hindi or regional languages, are a plus).
A well-groomed, professional appearance and the ability to maintain a positive image for the company and customer service orientation.
Strong interpersonal and coordination skills with Good organizational and time management abilities.
Proficiency in Google Sheets & Microsoft Office Suite.
Excellent multitasking and time-management skills, with the ability to handle various administrative tasks efficiently.
Proactive in identifying and solving client or administrative issues, ensuring smooth office operations.
Key Responsibilities:
Front Office Management
Greet and welcome visitors, clients, and candidates in a professional and courteous manner.
A friendly and approachable demeanour, with the ability to handle various personalities and situations.
Well-groomed, professional appearance with attention to personal presentation.
Manage the reception area to ensure a clean, organized, and welcoming environment.
Maintain visitor records as per company policy.
Coordinate meeting room bookings and ensure rooms are prepared for meetings.
Receive, sort, and distribute courier deliveries, parcels, and official correspondence.
Coordinate with Office Boys for proper guest management.
Administrative Responsibilities
Manage office supplies, stationery, pantry stock, and other administrative inventory.
Coordinate with vendors for housekeeping, security, maintenance, courier, and office-related services.
Raise purchase requisitions and maintain records of administrative expenses and invoices.
Ensure proper functioning of office equipment such as printers, scanners, and photocopiers by coordinating with service providers.
Maintain office files, records, and important administrative documents.
Support travel bookings, accommodation arrangements, and logistics whenever required.
Assist in organizing company meetings, events, employee engagement activities, and celebrations.
Monitor office cleanliness and coordinate with housekeeping for upkeep of office premises.
Ensure compliance with office policies and safety procedures.
Maintain Google sheets and updating data.
Phone and Email Communication:
Handle incoming calls, emails, and inquiries, providing timely and accurate information regarding services.
Coordinating with developers who visit office.
Support in IT related tasks (Phones & Laptops updates)
Coordination & Support
Provide administrative assistance to HR, Accounts, IT, Sales and other departments as required.
Support onboarding formalities by coordinating visitor access, workstation readiness, and document collection.
Check & Maintain attendance of employees.
Handle miscellaneous administrative tasks assigned by management.
Assist the HR department in maintaining employee records or handling recruitment inquiries when necessary.
Requirements
Key Performance Indicators (KPIs)
Professional visitor and customer handling.
Timely call management and communication.
Efficient office administration, Facility and inventory management.
Vendor coordination and service quality.
Accuracy of records and documentation.
Timely completion of assigned administrative tasks.
Employee and visitor satisfaction with front office services.
Benefits
Benefits to employees:
Provident Fund (If Applicable)
Paid Leaves + Festival Holidays
Medical Insurance + Personal Accident Insurance
Maternity and Paternity leaves
Annual Diwali Bonus
Monthly, and Quarterly Rewards to best-performing employees