Front Desk & Customer Care Executive
Posted
🚨 HIRING: Front Desk & Customer Care Executive
Eris Creative Studio
Location: Lagos
Job Type: Full-time, Onsite
Qualification: BA/BSc/HND
Experience: Entry-level / No experience required
Job Field: Customer Care / Customer Service
Salary: ₦100,000 – ₦150,000 monthly
About the Role
Eris Creative Studio is seeking a friendly and organised Front Desk & Customer Care Executive to manage customer enquiries, bookings, client follow-ups, and day-to-day front desk activities.
Key Responsibilities
- Welcome and attend to customers and visitors.
- Respond to calls, emails, WhatsApp, and social media enquiries.
- Schedule photography sessions and studio rentals.
- Follow up with leads and existing clients.
- Process invoices, receipts, and bookings.
- Maintain accurate client records and databases.
- Provide excellent customer service before, during, and after bookings.
Requirements
- Must reside in Yaba or its environs.
- Strong organisational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office and Google Workspace.
- Previous receptionist or customer service experience is an advantage.
- Familiarity with social media and WhatsApp Business.
📩 How to Apply
Interested and qualified candidates should send their CV to eriscreativestudio@gmail.com using Front Desk & Customer Care Executive as the subject of the email.