Front Desk / Customer Service Officer
About the Role
Nepal Energies, a leading player in the downstream, midstream, and upstream oil and gas sector, is seeking a Front Desk/Customer Service Officer to receive and professionally welcome clients, visitors, and stakeholders while managing front-office operations and maintaining the company's professional corporate image.
Key Responsibilities
- Receive and welcome clients, visitors, contractors, vendors, and consultants
- Manage the reception area to reflect a professional corporate image
- Answer, screen, and direct incoming calls
- Receive and distribute correspondence, documents, and parcels
- Maintain accurate visitor records and coordinate access per security procedures
- Notify employees when visitors arrive; coordinate with Security
- Ensure visitors comply with security, ID, and HSSE requirements
- Provide basic information and direct enquiries appropriately
- Coordinate meeting-room bookings and support meeting arrangements
- Support reception/admin arrangements for management meetings, client visits, and corporate events
- Maintain accurate front-office documentation and logs
- Manage courier services and documentation
- Provide administrative support to Admin and HR functions
- Monitor front-office stationery and consumables
- Maintain strict confidentiality with sensitive information
- Liaise with Security, Facilities, and Administration to resolve front-office issues
- Escalate complaints, incidents, or emergencies appropriately
- Support emergency response and evacuation procedures
Application Closing Date
9th September, 2026
How to Apply
Send your CV to careers@nepalgroupng.com using the Job Title and Location as the subject of the email (e.g., "Front Desk/Customer Service Officer – Ikoyi")