Front Desk Float (51502)
Summary
Front desk coordinator role at a large dermatology clinic network, greeting patients, managing EMR paperwork, and scheduling appointments across multiple clinic locations in Texas and other states. Works at varying locations as needed (float position).
Who We Are:
Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.
The ideal Front Desk Coordinator views themselves as a “Director of First Impressions”. The successful candidate is friendly, professional, and has a natural talent for putting our patients first in delivering unparalleled customer service in a thriving fast-paced clinic.
This role requires working at multiple locations.
General Duties & Responsibilities:
- Fulfill responsibilities as assigned by management.
- Extend friendly and welcoming greetings.
- Ensure paperwork and EMR systems are current and correctly filled out.
- Enter medical histories and prescriptions into EMR.
- Educate patients and respond to questions in the office/on the phone as needed.
- Scheduling patients for new/returning/follow-up appointments.