Front Desk Internship 2027

Key Responsibilities

• Provide support to the Front Desk team with daily reception and guest service tasks.

• Assist with check-in and check-out procedures, following the hotel’s established standards

and procedures.

• Support the management and updating of reservations and guest profiles in the PMS.

• Assist with handling phone calls, emails and various guest requests.

• Support the management of special requests and guest needs throughout their stay.

• Provide guests with information about the hotel’s facilities, services, opening hours and

experiences.

• Collaborate with Guest Services, Reservations, Housekeeping, F&B and other departments to

ensure smooth coordination and an excellent guest experience.

• Assist with monitoring arrivals, departures, room changes and other operational matters.

• Support the management and follow-up of guest complaints, incidents and requests, always

under the supervision of the responsible team.

• Assist in preparing special arrivals, VIP guests, celebrations and other guest amenities.

• Support the management of keys, key cards, documentation and other Front Desk materials.

• Assist with the follow-up of guest charges, payments and other Front Desk administrative

processes.

• Keep guest and reservation information updated in internal systems.

• Assist with preparing and updating departmental lists, reports and documentation.

• Keep the reception area clean, organized and well presented.

• Comply with the quality, image, hospitality, safety and service standards established by

Nômade Temple .

• Participate in other departmental projects and tasks according to operational needs.

Profile & Skills

• Currently studying Tourism, Hospitality, Hospitality Management, Business Administration or a

related field.

• Genuine interest in developing a career in Front Office and Hospitality.

• Positive attitude, flexibility and strong willingness to learn.

• Spanish and English required; additional languages are a plus.

• Availability: 6 months.

Conditions

• €600 gross monthly stipend

• Free accommodation (only in ibiza)

• Meals included

• Hotel uniform provided