Front Desk Manager- Edgewood Center

ABOUT US:

Cornerstone Residential is a comprehensive property management company committed to providing exceptional service while maximizing revenue for our partners. Our mission is to protect and enhance the value of the properties we manage, ensuring they thrive in a competitive market. Today, we manage over 23,000 housing units across 229 communities throughout the western and mid-United States.

JOB SUMMARY:

The Front Desk Manager of the Edgewood Center (EC) is responsible to assist with the daily

coordination of front desk personnel. The Front Desk Manager also assists the Property Manager with

other duties as needed, particularly during any emergency situations. Duties assist Security Manager.

CLASSIFICATION: Full-Time, Non-Exempt

SHIFT: M-F 6am- 2pm

COMPENSATION: $25 per hour

REPORTS TO: Security Manager of Edgewood Center

Responsibilities:

Securing the Building - Ensure compliance of all residents, guests and contractors with entry

and exit procedures for the building. Hourly floor patrol to ensure safety and compliance with

building rules and regulations, particularly regarding nonsmoking policies and trespassing, or

any safety concern. Check all stairways and doors, and around the perimeter of the building.

Safety Systems- Monitor the fire alarm system for the building. Monitor the elevator system for

the building. Monitor the video coverage of hallways, kitchens and public areas, as well as front

and back doorways. Direct emergency personnel to proper locations. Work with maintenance

staff when needed to handle emergency situations.

Front Desk Staffing- Responsible for scheduling and supervising front desk staff. Ensure

communication log is being completed with each shift, that daily instruction is documented, and

that all incidents are immediately and accurately reported. Prepare all employee time sheets.

Front Desk Procedures- Handle all training and monthly meetings and updates for front desk

staff. Work with management to ensure that current procedures are being followed, and that the

current procedures are meeting the needs of the Edgewood Center community. Maintain guest

and vendor on-site log and procedures. Ensure standards of confidentiality and professionalism.

Alert management to any current or developing concerns regarding residents, guests or vendors.