Front Desk Medical Receptionist
Posted
Genesis Laser & Vein Full-Time
Genesis Laser & Vein is seeking a friendly, professional, and detail-oriented Front Desk Medical Receptionist to join our growing team. We are looking for an individual who thrives in a fast-paced healthcare environment, enjoys helping patients, and is committed to delivering exceptional customer service.
As the first point of contact for our patients, you will play a vital role in creating a welcoming experience while supporting the daily operations of our vein clinic.
Schedule
4 or 5 Day Work Week
- Monday through Friday. No nights, no weekends.
Key Responsibilities
- Provide outstanding customer service to all patients and visitors
- Check patients in and out for appointments efficiently and accurately
- Schedule appointments and manage provider schedules
- Collect and verify insurance information
- Update patient demographics and verify insurance eligibility
- Answer incoming phone calls promptly and professionally
- Assist new patients with intake kiosk registration
- Manage and maintain patient waitlists
- Communicate patient financial responsibility
- Conduct appointment reminder calls and communications
- Maintain a clean, organized reception area, lobby, and coffee bar
- Balance daily batches and cash drawer accurately
- Educate patients on compression stockings and recommend appropriate options
- Maintain inventory of compression stockings and Dermaka products
- Support clinic operations with professionalism and attention to detail
- Maintain strict patient confidentiality and HIPAA compliance
- Adhere to company policies, procedures, and ethical standards
Benefits
- 2 Weeks Paid Vacation
- Paid Sick Days
- Paid Holidays
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Quarterly Team Bonus Program based on company profitability
- Monthly Incentive Bonuses when clinic goals are achieved
- Employee Pricing on Genesis products and services
Qualifications
- Previous medical reception or healthcare experience preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to work independently and as part of a team
- Experience with appointment scheduling and insurance verification preferred
- Comfortable discussing patient financial responsibilities
- Computer and data entry skills
- Professional appearance and positive attitude