Front Desk Officer / Customer Service Executive
Posted Updated
U Aesthetics is looking for a friendly, organised and service-oriented Front Desk Officer to join our growing team.
Job Responsibilities
- Welcome and assist customers
- Manage appointments and bookings
- Respond to customer enquiries via WhatsApp
- Handle payments and daily front desk duties
- Coordinate appointments with therapists
- Follow up with customers
- Maintain accurate customer and appointment records
- Support smooth daily outlet operations
Requirements
- Good communication and interpersonal skills
- Customer-service oriented
- Responsible, organised and detail-oriented
- Able to multitask in a fast-paced environment
- Comfortable using WhatsApp and basic computer systems
- Beauty/aesthetics or customer service experience is an advantage
- Able to work well independently and as part of a team