Front Desk Officer

Responsibilities

• Greet and welcome visitors, clients, and guests in a professional and courteous manner.
• Manage visitor registration, access control, and issuance of visitor passes.
• Direct visitors to the appropriate meeting rooms or department personnel.
• Maintain a clean, organized, and professional reception area at all times.
• Answer, screen, and route incoming telephone calls promptly and professionally.
• Manage incoming and outgoing correspondence, including emails, couriers, and postal mail.
• Assist with meeting room bookings and coordination.
• Support the preparation of documents, reports, letters, and presentations as needed.
• Coordinate office supplies and replenish stock when necessary.
• Assisting Marketing team on ad hoc task as assigned (marketing-related events, customer visits, etc)

Requirements

• Minimum Diploma, or equivalent qualification.
• At least 1–2 years of experience in a receptionist, front desk, customer service, or administrative role.
• Fresh graduates with strong communication skills are encouraged to apply.
• Excellent verbal and written communication skills.
• Professional appearance and customer-oriented attitude.
• Strong interpersonal and relationship-building skills.
• Good organizational and multitasking abilities.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Ability to handle confidential information with discretion.
• Strong attention to detail and problem-solving skills.