Front Desk Officer

Job Type: Full-time

About the Role

Ecofitnesshub, a growing fitness centre with branches in Lagos and Abuja, is seeking a Front Desk Officer to manage customer service, membership records, front desk operations, and social media promotion.

Key Responsibilities

• Welcome members and visitors, manage check-ins, and respond promptly to calls, messages, and enquiries.
• Explain gym packages, promote fitness programmes, and upsell memberships, personal training, and wellness products.
• Update membership records, process payments, and monitor expired memberships.
• Maintain access control and report suspicious activities or safety concerns.
• Handle filing, data entry, incoming mail, inventory, and general administrative duties.
• Create social media content, manage platforms, and support promotional campaigns.
• Enforce gym safety and hygiene standards and support emergency procedures.
• Keep the front desk and common areas tidy and participate in staff training.

How to Apply

📧 Apply via: hr@ecofitnesshub.com
Use Front Desk Officer as the email subject.