Front Desk Officer

Job Description Role Summary: The front desk officer will serve as the first point of contact for pupils, parents, visitors, staff, and other stakeholders of the school. The front desk officer will also handle enquiries and telephone calls, maintaining accurate records, supporting routine administrative activities, and ensuring visitors follow the school's procedures. and a willingness to handle the smooth day-to-day operations of the school. Key Responsibilities •Welcome and attend to parents, pupils, visitors, and other stakeholders in a courteous and professional manner. •Serve as the first point of contact for enquiries received in person, by telephone, email, or other official communication channels. •Maintain accurate students, visitor, call, correspondence, and records. •Support routine administrative tasks, including filing, printing, photocopying, scanning, and document preparation. •Assist with scheduling appointments, meetings, and other front desk-related activities. •Maintain a clean, organised, and professional reception area at all times. •Handle information relating to pupils, parents, staff, and the school with appropriate confidentiality and discretion. •Provide general administrative support •Perform any other reasonable duties assigned by the Head of Administration