Front Desk Receptionist

Ameri-Tech

Job Title: Front Desk Receptionist

Employment Type: Full-Time

Department: Front Office / Administrative

Schedule: Mon–Fri, 8:45 AM–5:15 PM

Work Location: In Person

Reports To: Office Manager

POSITION SUMMARY

Ameri-Tech is seeking a friendly, personable Front Desk Receptionist to serve as the first point of contact for visitors and callers. The ideal candidate has a warm, professional phone and in-person manner, is comfortable with light computer work, and takes pride in providing excellent customer service. This position offers the opportunity for advancement within the company.

KEY RESPONSIBILITIES

• Phone Coverage: Answer incoming phone calls, transfer calls to the appropriate person or department, and take accurate messages.

• Walk-In Customer Service: Greet and assist walk-in customers and visitors in a friendly, professional manner.

• Computer Work: Perform light computer work, including data entry and other basic office tasks.

• Copying & Office Support: Make copies and provide general administrative and clerical support as needed.

• Front Office Upkeep: Keep the front desk and reception area organized, tidy, and welcoming.

• Mail & Deliveries: Receive and sort incoming mail, packages, and deliveries.

• Scheduling Support: Assist with scheduling appointments or visitors as needed.

• Team Support: Support other staff and departments with administrative tasks as assigned.

QUALIFICATIONS

• Customer Service Skills: Friendly, professional customer service manner, both in person and on the phone, is a must.

• Communication Skills: Clear, courteous verbal communication and good listening skills.

• Computer Skills: Comfortable with basic computer use and office equipment such as copiers.

• Organization: Ability to multi-task and stay organized in a front-office environment.

• Professionalism: Punctual, dependable, and presents a professional appearance and demeanor.

SCHEDULE & GROWTH

This is a full-time, in-person position, Monday through Friday, 8:45 AM to 5:15 PM, with a 1/2 hour lunch break.

This role offers the opportunity for advancement within the company for candidates who demonstrate strong performance.