Front Desk Receptionist - Bloomington Pain Clinic FT

JOB TITLE: MEDICAL RECEPTIONIST
DEPARTMENT: PAIN CLINIC

HOURS & SHIFT REQUIREMENTS: Full time. 80 hours per pay period. Monday - Friday 8:00am-5:00pm.

GENERAL SUMMARY
Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patient and medical support staff. Provides staff support to the Physician in operating the practice computer system including the total medical billing functions.
GIBSON AREA HOSPITAL& HEALTH SERVICES MISSION STATEMENT
To provide personalized, professional healthcare services to the residents of the Communities we serve.
PRINCIPLE DUTIES AND RESPONSIBILITIES
1. Greet new and existing patients upon arrival
2. Answering a multi-phone system
3. Screen and transfer calls to appropriate staff or voicemail
4. Collecting copayments as well as patient balance and entering into patient accounts
5. Balancing end of day payment ledger
6. Scheduling and Rescheduling patient appointments
7. Copy/File/Fax
8. Collect and verify patient demographics and insurance information while following HIPAA
9. Enter secondary insurance payments

PHYSICAL REQUIREMENTS
1. Requires sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifts files or paper weighing up to 30 pounds.
2. Physical strength to perform the following lifting tasks:
• Floor to waist - 20 pounds
• 14” to waist - 30 pounds
• Waist to shoulder - 20 pounds
• Shoulder to overhead - 10 pounds
• Carry 30 pounds for 30 feet
• Push 10 pounds/force for 30 feet
• Pull 10 pounds/force for 30 feet

3. Requires manual dexterity sufficient to operate a keyboard, type at 40 wpm, operate a calculator, telephone, copier, dictation recorder, and such other office equipment as necessary.
4. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.
5. It is necessary to view and type on computer screens for long periods and to work in an environment which can be very stressful.
REPORTING RELATIONSHIP
Reports to the Office Manager.