Front Desk Receptionist

About the Role:

The primary responsibilities of this role include scheduling client appointments, warmly greeting clients upon arrival, and maintaining a thorough knowledge of the services offered.

The ideal candidate will demonstrate exceptional patient care, possess excellent communication skills, and be well-spoken and articulate. They should be flexible with scheduling, have strong analytical and decision-making abilities, and exude a friendly, outgoing demeanor. Additionally, they must be able to multitask effectively, work well in a team, and be comfortable with basic computer and software applications.

Work Schedule:

This is a full-time position requiring up to 32 hours per week. We believe in maintaining a healthy work-life balance while ensuring business needs are met.

Responsibilities:

• Greet and check in patients, ensuring a warm and professional welcome.
• Collect patient information and enter it into the system.
• Escort patients to exam rooms, ensuring they are comfortable.
• Maintain cleanliness and organization of exam rooms between appointments.
• Process patient check-outs and collect required fees.
• Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to the appropriate staff.
• Prepare patient charts and handle all administrative tasks efficiently.
• Ensure the waiting area remains comfortable and tidy.

Compensation:

Starting salary at 19$ per hour, plus potential for monthly bonus based on overall clinic revenue growth.

Qualifications:

• Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.
• Minimum of 2 years of experience in sales, customer service or hospitality setting.
• Experience managing phone systems and scheduling in a medical office environment.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency in computer systems and typing skills.

Benefits:

• Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
• 401(k) Matching – Plan for the future with our generous 401(k) matching program.
• Aesthetic Industry Perks – Enjoy free and discounted services and products.
• Great Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace.