Front Desk Receptionist

Front Desk Receptionist

Plymouth Dermatology Associates | Plymouth, MA

For nearly 30 years, Plymouth Dermatology Associates has been providing Medical, Surgical, and Cosmetic Dermatology Services to Plymouth and the surrounding South Shore Communities. Known for its patient-centered approach and dedication to high-quality care, Plymouth Dermatology Associates continues to grow while maintaining the personalized experience patients have come to trust.

Plymouth Dermatology Associates is seeking a hands-on Practice Manager to lead day-to-day clinical and operational activities within the practice. This role is responsible for supporting providers, leading staff, strengthening workflows, improving accountability, and helping the practice grow while maintaining a high standard of patient care. The right candidate will be both people-focused and systems-focused — someone who can lead a team, improve operations, and create consistency across the practice.

Key Responsibilities

• Greet and check in patients in a professional, welcoming, and efficient manner
• Manage check-in and check-out processes with accuracy
• Schedule appointments and maintain provider schedules
• Collect and verify required forms, insurance information, and documentation
• Obtain accurate patient payment based on insurance at time of service
• Verify and confirm patient referral authorizations
• Confirming Appointments for upcoming patient appointments
• Handle a high volume of incoming calls and patient inquiries
• Enter and update patient information in the EMR
• Support front office workflows and administrative operations
• Follow office procedures consistently and maintain professionalism under pressure
• Coordinate and communicate with other offices for patient appointments

Why Join Plymouth Dermatology

• Stable weekday schedule in a specialty medical setting
• Opportunity to make a direct impact on patient experience
• Established and respected local practice
• Supportive team with clear standards and expectations