YWCA CENTRAL MASSACHUSETTS INC

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FRONT DESK RECEPTIONIST - Weekends

Open 31d

Job Title: Front Desk Receptionist Department: Front Desk Support

Reports to: Front Desk Coordinator Effective Date: 4/30/26

Schedule: Saturday and Sunday, 2 pm - 10 pm

Job Summary:

As a receptionist, you will provide coverage to support the overall operations of the Association which promotes the highest quality of customer service for members, participants and the public in a profession/confidential manner.

Supervisory Responsibilities:

  • None

Duties/Responsibilities:

  • Handles all incoming and outgoing calls, page staff and residents, and accepts and relays accurate and clearly defined messages.
  • Greets and directs public to various locations and meetings in the building.
  • Provides information to public regarding programs, workshops, membership, parking and other relevant procedures.
  • Provides program and membership information to the public, closes sales, and relays all internal communications as necessary via intercom.
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