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YMCA of Central Stark County

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Front Desk Representative

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Description

Job Description

Part-Time front desk customer service representative to deliver exceptional service to members, guests and program participants and ensure safety for all members.

Available Shifts

  • Monday - Thursday 8:30am-12:30pm
  • Monday - Thursday 4-8pm
  • Saturday 12-5pm

Qualifications

  • Excellent interpersonal, phone and problem solving skills
  • Previous customer service, sale or related experience required
  • Proficient in Microsoft Office
  • Fun, friendly and flexible individual
  • Willing to work as a team player

Responsibilities

  • Responds to member and guest needs contributing to member retention
  • Promotes memberships and programs
  • Build relationships with members; helps members connect with one another and the YMCA
  • Circulate throughout building ensuring safety of members and building member relations.

Rate of Pay

$11.65/hour (Commensurate with experience)

*** Part-time staff receive complimentary memberships and discounted rates for child care and most programs.

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