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PCRK Group

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Front Desk Sales Associate

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Are you a charismatic, results-driven individual who loves connecting with people and closing deals? Join our team at Massage Envy as a Sales Associate, where you’ll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment!


As a Sales Associate, you’re the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets. If you’re outgoing, confident, and ready to take ownership of your success, we want you on our team!


Key Responsibilities:

  • Drive Sales Success: Actively promote and sell Massage Envy’s membership programs, retail products, and premium services to meet or exceed individual and location sales targets.
  • Engage and Persuade: Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions.
  • Build Relationships: Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business.
  • Close Deals: Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach.
  • Manage Sales Operations: Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area.
  • Compete and Win: Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance.
  • Stay Productive: Maintain a time management plan to stay focused and maximize sales opportunities throughout the day.
  • Uphold Our Brand: Embody Massage Envy’s Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere.
  • Team Collaboration: Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table.
  • Daily Excellence: Complete regular cleaning checklists to ensure a pristine sales environment.
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