Front Desk Spa Specialist
Description
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Accurately posts all charges to guest’s bills.
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Checks all guests in and out of the resort based on established procedures.
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Promotes activities and special events the facilities.
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Provides accurate and complete information about the resort and the surrounding area.
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Answers guest questions and provides directions.
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Accountable for all cash, checks and credit card receipts.
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Accountable for all printed folios and required supporting paperwork.
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Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.
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Assists with faxing, copying and message taking duties.
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Promptly answers the phone and direct calls to the appropriate location.
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Regular and reliable attendance.
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Performs other duties as required.
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High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Knowledge of lodging system application.
This position includes eligibility for the following benefits, subject to applicable plan terms:
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Healthcare Benefits – Medical, Dental, and Vision coverage
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Retirement Benefits – 401(k) with employer match (19 years of age and older)
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Additional Compensation – Eligibility for Employee Meals
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.