Front Desk Supervisor

About Us

Known for embodying the spirit of aloha, and our warm hospitality and exceptional guest experiences, the Maui Coast Hotel is a premier destination in Kihei. As part of Paramount Hotels, a second-generation, family-owned hospitality and development company, we are committed to growth, innovation, and community impact.

Paramount has earned a reputation for professionalism that reflects our commitment to fostering a workplace that is healthy, inspiring, joyful, and abundant. Our vision is to grow sustainably, intelligently, and thoughtfully build a legacy brand that will endure for generations.

Leaders within Paramount Hotels are visionary, collaborative, abundant, and kind. Our leaders always consider our integrity and make decisions with consideration for what is in the best interest of our team members and partners. Our leaders understand that this clear-eyed comprehensive approach not only serves us well in the business area, but also internally and personally, keeping us intact.

SUMMARY

Under the general guidance and supervision of the Assistant General Manager, the Front Desk Supervisor supports the daily operations of the front desk and acts as a liaison between the front office team and hotel leadership. This position ensures the delivery of exceptional guest service by supervising the front desk staff, resolving guest concerns, and maintaining high operational standards. The ideal candidate will lead by example and help foster a welcoming, efficient, and professional environment for both guests and staff.