Front Desk Team Leader
Posted
Description
JOB DESCRIPTION:
The Resident Support Team Leader conducts the day-to-day operations of: the 24-hour, year-round command center and its satellite for all alarm programs; emergency dispatch; Community transportation; communications; and Community relations. The Resident Support Associate delivers exceptional customer service and acts as the face of the Army Residence Community, its mission and its motto.
MINIMUM QUALIFICATIONS:
- Must possess a high school diploma or equivalent.
- Experience in hospitality and/or dispatch field preferred.
- Excellent diplomacy, customer service, and interpersonal relations, as well as verbal and written communication skills.
- Demonstrated experience handling sensitive and confidential issues.
- Strong, detail-oriented skills, multi-tasking, organization, and self-management.
- Possess high level of personal and professional integrity, safety consciousness, and flexibility.
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Must be available Weekends and Holidays
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1 year of professional work environment computer use
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Mid-Level computer and Microsoft Office suite expertise
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Valid Driver's License and reliable transportation to/from work
PHYSICAL QUALIFICATIONS:
- Ability to:
- stand, sit, or walk for long periods;
- lift 25 pounds or more, especially push, pull, and lift small equipment; and
- stoop, climb, reach, lift, pull, push, kneel, crouch, squat, crawl, twist, and bend at waist.
This job is a civilian position and does not require military service (including commission and enlistment)