Front End - Asst. Manager - White River Jct. Store - Full Time

We are a cooperative; cooperation is at the heart of everything we do. At our Co-op, we believe cooperation means creating space for everyone. We strive to bring individuals together from diverse backgrounds, cultures, and life experiences to achieve shared goals. We practice kindness and foster a workplace where respect, acceptance, equity, honesty, and belonging are more than values, they are lived every day.

Why? Because connection strengthens us. It helps us build the ecosystem we want to work in and be part of.

And…because kindness matters! Kindness nurtures community, and communities thrive when we all work together. If you’re passionate about community and making a difference, we’d love to work with you.

Position Overview:

Assists with the management and coverage of the Front End Department, responsible for assisting with training and oversight of daily operations of the Front End to maintain structure and consistency to contribute to the overall customer experience and the financial success of the Co-op.

Essential Functions and Responsibilities:

1. Holds effective meetings as requested or needed to enhance communication amongst the supervisor team and department staff
2. Educates staff on membership information to enhance the growth of membership when necessary
3. Organizes regular monthly meetings with developmental staff for consistent meetings in regards to overall performance of these assigned staff members
4. Supports Front End Supervisors in preparing and implementing a schedule to provide excellent customer service and sets guidelines for high productivity
5. Supports and sets guidelines for Front End Supervisory positions when interviewing applicants and checking references
6. Assists in developing a plan for staff to meet their individual goals
7. Supports checkout Shift Supervisors/Supervisors by reviewing and/or assisting in completing disciplinary warnings for staff as requested or needed
8. Assists in developing standards for the checkout departments
9. Ensures front end is clean and register areas are uncluttered and supplied
10. Provides cashiers to do shopping and packing of senior orders and other special orders as needed or requested
11. Attends Department Manager meetings as requested
12. Is familiar with the Co-op alarm system and closing procedures
    1. Follows appropriate steps when handling
13. Communicates daily with Department Managers and Store Manager.
14. Meets regularly with Front End Manager
15. Performs Manager on Duty responsibilities efficiently
16. Demonstrates and enforces safe and secure money handling procedures with department, according to store policies
17. Enforce proper procedure in handling paperwork
18. Complete all required department and Co-op training
19. Has knowledge and training of phone system- knows how to answer, page, and transfer properly
20. Serves as a mentor to new staff in the department (for those with more years of experience)
21. Re-trains staff as needed or requested, following set training program
22. Checks Co-op email at least once per week
23. Sets standard for expected behavior in adhering to all food safety procedures
24. Adheres to all Co-op policies, procedures and employee code of conduct
25. Other duties as assigned