Front End Manager
Posted Updated 7
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Summary
Front End Lead (Lead Cashier) at Woods Supermarket in Johnstown, CO: supervises and trains cashiers and carryouts, keeps checkout running efficiently, monitors schedules and breaks, enforces safety and security policies, and delivers guest service. A full-time hourly retail role paying $19-24/hr — not a software engineering position.
Job Title: Front End Lead
Reports to: Store Manager
Position Classification: Hourly
Position Status: Full Time
Pay Range: $19.00 - $24.00
Woods Workplace Culture
At Woods Supermarket, the teammates’ role is more than just a job, it’s an opportunity. Teammates gain life experience that goes far beyond just serving great products in a friendly and fun environment. Woods Supermarket is an opportunity for people of all ages and backgrounds. We are looking for hard-working, team-oriented, friendly, and honest people. Perks of being a Woods Supermarket Teammate include flexible hours, a teammate discount, and competitive pay & benefits!
Successful Teammates will conduct themselves in a positive attitude and truthful character demonstrating D>E service and our Hospitality 4.
Job Description:
The Lead Cashier is a friendly, enthusiastic person who enjoys leading our front end teammates. This role is responsible for a wide variety of complex tasks within the company. The Lead Cashier helps the front end run as efficiently as possible by providing courteous, accurate, and speedy attention to guests; by training and supervising cashiers and carryout’s; and by maintaining safety and security standards at all times.
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
Must be able to perform duties with or without reasonable accommodation.
· Consistently demonstrate the Woods Supermarket D>E service and Hospitality 4
· Provides a safe environment for teammates, guests, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order.
· Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data.
- To greet and thank guests, respond to their questions/requests/complaints, and explain store policies in a courteous manner.
- To anticipate traffic and call for front end help as needed to maintain high level of guest service.
- To supervise the checkout of guests by cashiers and carryout’s, and the cleaning, blocking and work performed by front end employees by monitoring how their scheduled hours are spent, and by monitoring breaks and lunches.
- To continually train cashiers, carry outs, service desk and cash office clerks by coverage of focus items, cashier problem logs, and one-on-one teaching and supervision.
- To constantly be alert to external and internal security issues, and to implement prevention of security problems through strict enforcement of all company security policies and procedures.
- To assure the safety of self, guests, and employees at all times by strict enforcement of all company safety policies and procedures.
- Other duties as assigned.
Work Environment:
- Grocery store setting. Inside work with variations in heat/cold/dust/humidity caused by the opening of store entrance doors. Some outside work required as needed.
Job Qualifications:
• You must be 18 years of age or older to be employed for this role at Woods Supermarket
• Ability to work both independently and within a team environment
• Ability to provide and lead others to provide prompt and courteous guest service
• Ability to develop rapport, trust, and open communication that enhances the growth and job performance of store teammates
• Ability to interpret and apply company policies and procedures
• Ability to establish goals, guide teammate performance to ensure the quality and completion of work assignments
• Ability to evaluate and drive performance of self and others
• Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
• Ability to operate a cash register efficiently and accurately
• Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
• Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
• Meets any state and local requirements for handling and selling alcoholic beverages
• Ability to work both independently and within a team environment
• Ability to provide and lead others to provide prompt and courteous guest service
• Ability to develop rapport, trust, and open communication that enhances the growth and job performance of store teammates
• Ability to interpret and apply company policies and procedures
• Ability to establish goals, guide teammate performance to ensure the quality and completion of work assignments
• Ability to evaluate and drive performance of self and others
• Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
• Ability to operate a cash register efficiently and accurately
• Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
• Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
• Meets any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
• High School Diploma or equivalent
• A minimum of 3 years of progressive experience in a retail environment
• A combination of education and experience providing equivalent knowledge
• A minimum of 3 years of progressive experience in a retail environment
• A combination of education and experience providing equivalent knowledge
Physical Demands:
This position will be required to regularly perform the following motions:
- Sit
- Stand
- Stoop
- Squat
- Bend
- Reach
- Push
- Pull
- Grip
- Twist
- Lift
- Climb
- Carry
- Walk
- Kneel
Every position title at Woods Supermarket has a physical requirement classification. The teammate must be able to perform the above motions “frequently” and “occasionally” under the strength level highlighted on the positions job description/physical capacity release form. Teammates performing in these roles are required to meet the minimum physical capacity so that they may safely perform their job duties with or without reasonable accommodation.
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Classification
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Occasionally
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Frequently
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Sedentary
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*-10lbs
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*
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Light
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*-20lbs
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*-10lbs
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Medium
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20lbs-50lbs
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10lbs-25lbs
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Heavy
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50lbs-100lbs
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25lbs-50lbs
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Very Heavy
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100lbs+
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50lbs+
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* = Negligible Weight
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Teammates age 18 and older will be required to safely handle and operate the following:
- Case cutter
- Utility knife
- Forklift (with proper certification)
- Pallet jack
- Compact Baler
Teammates age 18 and older who work in food prep areas will be required to safely handle and operate the following:
- Slicer
- Oven
- Fryer
- Knives
- Mixers
Safety:
- The teammate will not use drugs or alcohol on the job.
- The teammate will not create a direct threat to the health and safety of others on the job.
Woods Supermarket is committed to equal opportunity for all teammates and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Woods Supermarket’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
I have read the Job Description and am able to perform the job responsibilities and tasks of the job as described:
_______________________________ __________________________
Signature Date