Front of House Manager - Location TBD

At Spinato’s, we exist to enhance the lives of others! We do this through exceptional food, heartfelt service, and a culture rooted in family, personal growth, community, and kindness. The Front-of-House Manager (FOHM) plays a vital leadership role in bringing the Spinato’s Experience to life for both our guests and our team.

The FOHM is responsible for overseeing all front-of-house operations while maintaining a calm, professional demeanor in a fast-paced, guest-facing role. This position requires strong organizational skills, hands-on leadership, and a passion for service and team development. You’ll inspire our team to thrive, and your leadership will help shape a space where both team and guests feel a sense of belonging.

Key Responsibilities:

• Lead, support, and motivate all FOH staff during service periods, cultivating a positive, high-performing team culture
• Maintain all FOH staff scheduling and conduct timely performance reviews
• Hire and onboard new team members, ensuring alignment with Spinato’s values and guest service standards
• Execute FOH training, development plans, and team meetings to foster ongoing growth
• Oversee FOH inventory, ordering, and receiving processes
• Open and close the restaurant as scheduled, upholding operational excellence
• Act as General Manager in their absence, taking full responsibility for operations and leadership
• Manage VCDs, DSRs, payroll, and financial tasks as needed
• Uphold all FOH cleaning, sanitation, and alcohol management protocols
• Ensure cash handling and POS procedures are completed with accuracy and integrity
• Address and resolve guest concerns with empathy, professionalism, and a focus on creating memorable outcomes
• Maintain an organized office and ensure all checklists and operational forms are current
• Assist with other responsibilities as assigned by the General Manager