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Randstad Portugal

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Front office/administrative assistant - German Speaker (F/M/X)

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Description

We are hiring a highly motivated Front-Office Specialist (German Speaker) to join an industry leader in the insurance sector.
In this role, you will be the primary point of contact for clients—delivering first-class customer support while executing key administrative operations for motor insurance policies.

If you thrive in a fast-paced, international environment and want to build a long-term career, this is your opportunity!

Take the wheel of your career—apply today!

  • Key Responsibilities
  • Manage and update motor insurance policy data accurately in internal systems
  • Process administrative requests, including contract updates, renewals, and cancellations
  • Review and verify customer or broker information to support internal procedures
  • Provide technical support to the clients
  • Handle incoming phone calls, emails and communicate effectively with clients
  • Benefits:
  • Temporary contract with an expected duration of 6 months (fixed-term contract) - with the possibility of extension
  • Base salary: 1300€/month
  • Meal allowance of €12 per working day (paid via meal card).
  • Full-time schedule: from 8 am to 5 pm, Monday to Friday and on bank holidays.
  • Weekends off.
  • Work location: Porto, with the possibility of a hybrid working model.
  • Ready to take the next step in your career? Apply now and join a dynamic team where your skills will make a real impact!
  • Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.
  • If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.
  • Your skills:
  • Native or C2 level in German is required; proficiency in English is also necessary.
  • Previous experience in administrative and back-office roles is highly preferred; experience in the insurance or automotive sectors is not mandatory.
  • Strong attention to detail and excellent organizational skills.
  • Comfortable working with digital tools and administrative processes.
  • Ability to manage multiple tasks and priorities effectively in a structured environment.
  • Proactive, adaptable, and a strong team player with good communication skills.
  • Basic knowledge of automotive sector.
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