Front Office Agent

[Take me back](https://careers.ennismore.com) ## Front Office Agent (m/f/d) ### 25hours Hotel Hamburg HafenCity | Überseeallee 5, 20457 Hamburg, Germany #### Company Description The two 25hours Hotels in the HafenCity have a maritime flair: stories of seafaring and the harbour, wanderlust and homesickness become part of your everyday work here. In Hamburg's newest design district, we offer you a job with a guarantee of fun and plenty of variety. Only a short walk apart, we work closely together across both hotels. We are a young team, and we love our informal "Du" culture. With us, colleagues become friends. **COME AS YOU ARE & SHOW WHAT YOU CAN...** **...in a 4-day week.** Enjoy 3 days off every week and the opportunity to organise your free time more flexibly! #### Job Description **What does your working day look like...** - At reception, you ensure not only satisfied but delighted guests - You are the guests' point of contact for all their needs - You are a passionate host - You love being the first point of contact for guests - You create statistics & reports #### Qualifications **Your personality matters more than your CV...** - Training in hospitality is an advantage - Initial experience in front desk service is desirable - Communicating with guests is exactly your thing - Preferably, you already have the know-how to give genuine Hamburg insider tips - You have the ability to delight not only guests but also colleagues #### Additional Information **What's in it for you...** - Work as a full-time team member only 4 days a week with full salary compensation and an unchanged holiday entitlement - We align your personal situation with work: we are open to part-time employment, mini-jobs and other adjustments - Get to know our 25hours Hotels and stay up to 10 nights a year free of charge as an employee - As part of Ennismore, enjoy generous discounts when visiting our bars and restaurants and when booking hotel rooms around the world - Benefit from great offers from our numerous cooperation partners - Receive a monthly subsidy for your gym membership or your HVV ticket - Be part of our colourful staff parties and much more ... 1. First name * This field is required. 2. Last name * This field is required. 3. Email * Your email address is required. 4. Phone * This field is required. 5. Resume *. We accept .pdf, .doc, and .docx formats. The file must be of type doc, pdf, docx and not exceed 2MB. * these questions are a must By clicking submit, I consent to the collection of my data in accordance to Ennismore's [privacy policy](https://ennismore.com/privacy-policy/). If you are a California employee and are interested in learning more about our California Employee Privacy Policy, [click here](https://ennismore.com/california-employee-privacy-policy/). * This field is required. Thank you for applying! Good luck! ### Interested in anything else? #### [Front Office Manager (m/f/d)](https://careers.ennismore.com/job/f24cec61-3f0e-4e46-9aa8-77095728b217/) Hamburg #### [Front Office Agent (m/f/d)](https://careers.ennismore.com/job/8358faee-dca3-47c4-9c47-c81f80116789/) Hamburg