Front Office Agent (m/f/*)

Summary

Provides luxury hotel guest services at a historic Prague property, handling check-ins, check-outs, and personalized hospitality in a 13th-century monastery setting.

Augustine Hotel Prague, a historic icon nestled in the heart of Malá Strana, is entering its most significant chapter. Housed within a 13th-century monastery, the property is a rare "living landmark" where medieval architectural integrity meets the highest standards of modern luxury. We aim to become the ultimate flagship for ultra-luxury hospitality in Central Europe, prioritizing bespoke guest experiences. Join us as we redefine the future of luxury in Prague.

Whether you are driven by professional excellence or a passion for luxury service, we have a place for you. At the Augustine Hotel Prague, we are looking for dedicated professionals to join our Front Office team. If you are passionate about providing sophisticated hospitality and creating a seamless guest experience in a truly unique setting, we invite you to explore this opportunity with us.
  • You will provide a warm and professional welcome to our international guests as their primary point of contact.
  • You will handle check-in and check-out procedures with precision and a sharp eye for detail.
  • You will act as a knowledgeable guide, sharing the rich history of our 13th-century monastery and the beauty of Prague.
  • You will coordinate with all hotel departments to ensure that every guest request is met with the highest level of care.
  • You maintain professional manners and a guest-first mindset in every interaction.
  • You have a good command of the English language to communicate effectively.
  • You show great reliability and a genuine desire to learn the art of luxury hospitality.
  • You will work in the unique atmosphere of a stunning 13th-century monastery.
  • You will be entitled to staff discounts in our hotels worldwide.
  • You will be eligible for employee rates at Sixt.
  • You will enjoy complimentary meals, 25 vacation days, and career growth opportunities.