Front Office Assistant
Summary
Front Office Assistant managing patient check-ins, appointments, and payments using Dolphin Operating System and NCTracks, with required bilingual translation duties and travel between clinics.
This position:
Wiry Smiles is looking for an awesome Front Office Assistant for immediate hire. Dental front office experience is desired, but we will train the right candidate. This position is 32-36 hours per week.
Fast Growing multi-location orthodontic practice with locations in Mooresville, Salisbury and Charlotte! Looking for an experienced Front Desk team member who is friendly, capable of multi-tasking, a team player, and reliable. Bi-lingual is a must! This position will require you to travel between locations as needed.
Job Duties:
- Greeting the patients in a friendly manner
- Checking in patients, which includes updating any necessary paperwork
- Answering the phone
- Setting up New Patient appointments
- Calling to confirm appointments
- Calling patients who missed appointments
- Checking out patients, which includes collecting the patient portion of the visit and giving future appointments.
- Translation for clinical & patients
- Other duties as assigned to assist team
Ideal Candidate:
- An associate's degree
- Aptitude and desire to learn
- 1+ year experience in a medical or dental office
- Familiarity with NCTracks and Dolphin Operating System
- Computer skills
Requirements:
- Dental/Medical office experience
- Fluent/Bilingual is Spanish and English