Front Office Coordinator
Job Summary
Front Office Coordinator will provide the highest level of customer service to patients, fellow employees and referral sources through the coordination and administration of the “front office” activities. Typical responsibilities include all aspects of the surgery center administrative operations from coordinating check-in, validating insurance and obtaining payment authorization. Provide a high level of support to patients and guests while ensuring compliance with relevant laws, regulations and established policies and compliance programs.
Essential Functions and Responsibilities
- Interviews patient, relatives or other responsible individuals to obtain identifying and biographical information.
- Provides overview of surgery center regulations to patient concerning pre-operative requirements
- Explains rate, charges, services and surgery center policies regarding payment of bills
- Coordinates general admission of patient
- Obtains signatures for insurance filing
- Collects patient’s payments
- Answers phone as needed
- Cross trains to learn other administrative duties including scheduling, medical file maintenance, opening and closing procedures, etc.
- Performs other administrative duties as assigned by manager or designee
Benefits
- Medical, dental, and vision insurance
- Matching 401(k) plan
- Paid Time Off
- Paid holidays
- Employee discount
- Certification reimbursement
- Career growth opportunities
About Sight360
We’ve assembled highly capable and credentialed multidisciplinary teams across ophthalmology, optometry, and optical retail services to deliver a comprehensive, 360-degree approach to vision care. Through seamless coordination, shared medical records, and a patient-first philosophy, we strive to provide an exceptional experience at every level of care.
Our Mission
To care fully for our patients, team members, and partners who are the focus of everything we do.
Our Vision
To seamlessly unite ophthalmology, optometry, and optical retail services for the benefit of our patients.
Our Values
- Treat everyone like family
- Listen with purpose
- Perform our best
- Honor our word
Join our team and help us make a difference in the lives of our patients every day.