Front Office Executive / Front Office Manager

Job Highlights – Front Office Executive / Front Office Manager

• Manage personalized guest arrivals, departures and reservations
  

• Serve as the primary ambassador of villa hospitality standards
  

• Coordinate guest preferences with housekeeping and F&B teams
  

• Maintain accurate guest records and operational reports
  

• Handle VIP guest relations with professionalism and discretion
  

• Ensure exceptional grooming and communication standards
  

• Resolve guest concerns promptly and elegantly
  

• Uphold the villa’s heritage, charm and luxury service excellence