Front Office Manager

[Take me back](https://careers.ennismore.com) ## Front Office Manager (m/f/d) ### 25hours Hotel Hamburg HafenCity | Überseeallee 5, 20457 Hamburg, Germany #### Company Description Things are maritime at the two 25hours Hotels in HafenCity: stories of seafaring and the harbor, wanderlust and homesickness become part of your everyday work life here. In Hamburg's newest design district, we offer you a job with a fun guarantee and plenty of variety. Located just a short walk from each other, we work closely together across both hotels. We are a young team, and we love our informal culture. With us, colleagues become friends. **COME AS YOU ARE & SHOW WHAT YOU CAN...** **... in a 4-day week.** Enjoy 3 days off and more flexibility to organize your free time! #### Job Description **What your workday looks like...** - Planning and managing the department and developing the team - Together with your Assistant Front Office Manager, you ensure smooth operations at the Front Office - You take care of your employees' concerns and advocate for them - You ensure not only that guests are satisfied, but that they are delighted - You are responsible for invoicing and all administrative matters - You act as a role model for the employees in your department - and - last but not least - you are the contact person for all hotel matters #### Qualifications **Your personality counts more than your resume...** - Training in the hotel industry and professional experience at the Front Office are desirable - Initial leadership experience in a comparable position or as an Assistant - Knowledge of genuine Hamburg insider tips - Ability to inspire guests and colleagues - Passion for being a host #### Additional Information **What's in it for you...** - Work as a full-time team member for only 4 days per week with full salary compensation and the same vacation entitlement - Get to know our 25hours Hotels and stay overnight for free for up to 10 nights a year as an employee - As part of Ennismore, enjoy generous discounts when visiting our bars and restaurants as well as when booking hotel rooms around the world - Benefit from great offers from our numerous cooperation partners - Receive a monthly subsidy for your gym or your HVV ticket - Be part of our colorful staff parties and much more ... 1. First name * This field is required. 2. Last name * This field is required. 3. Email * Your email address is required. 4. Phone * This field is required. 5. Resume *. We accept .pdf, .doc, and .docx formats. The file must be of type doc, pdf, docx and not exceed 2MB. * these questions are a must By clicking submit, I consent to the collection of my data in accordance to Ennismore’s [privacy policy](https://ennismore.com/privacy-policy/). If you are a California employee and are interested in learning more about our California Employee Privacy Policy, [click here](https://ennismore.com/california-employee-privacy-policy/). * This field is required. Thank you for applying! Good luck! ### Interested in anything else? #### [Front Office Agent (m/f/d)](https://careers.ennismore.com/job/8358faee-dca3-47c4-9c47-c81f80116789/) Hamburg #### [Front Office Agent (m/f/d)](https://careers.ennismore.com/job/db8551ca-8a6e-495e-adaa-8d0cf7cc5d88/) Hamburg