Front Office Manager
Posted Updated
As our next Front Office Manager, you will…
- Ensures that guests' have a smooth running stay at the hotel,
- Manages and motivates front office teams in order to provide high quality services for guests,
- Ensures the department meets its quantitative and qualitative targets,
- Increases revenue through his/her sales efforts and by managing rooms revenue effectively (Revenue Management),
- Implements brand and Group projects and identity features,
- Ensures effective utilisation & productivity of all colleagues through staff planning, hiring, scheduling & adhering to budget,
- Adheres to and promotes the Company’s Health & safety policies to ensure a safe work environment and knowledgeable all safety & emergency procedures ensuring a clean and safe working environment.
Carry out Duty Management shifts accordingly DM ROTA and business needs
- Previous experience in similar roles is preferable
- Friendly, approachable with excellent customer service skills
- Attention to detail and exceptional organisational skills
- Strong team player and positive attitude
- Ability to work effectively under pressure
- Essential to be flexible with working hours