Front Office Manager

The Front Office Manager will direct the daily operations of the front office staff. The Front Office Manager will provide the support, training, and tools the front office staff required to fulfill the Haiyi Hotels mission for all guests.

Essential:
1. Previous Front Office supervisor or management experience.
2. High school graduate, some college.
3. Ability to satisfactorily communicate in English with guests, management, co-workers and vendors.
4. Ability to accurately compute and manipulate mathematical calculations.
5. Previous experience in cash handling.
6. Computer knowledge in Windows environment as well as proficiency in property management system.
7. Experience with cost controls and yield management.
8. Ability to work a variety of varying schedules.
9. Punctuality and regular and reliable attendance.
10.Interpersonal skills and the ability to work well with co-workers and the public.

Desirable:
1. College degree.
2. Ability to communicate in a second language.
3. Management experience working at a 3-diamond hotel.
4. Knowledge of various systems such as Autoclerk, and Opera.