Front Office Manager
Description
This job advert was originally written in Spanish.
Requirements
What we're looking for
What do we need from you?
- Minimum of 2 years of experience in hotel reception.
- Previous experience leading work teams.
- Solid knowledge of Office tools and hotel management software.
- High level of English (knowledge of other languages is valued).
- Organizational capacity, customer orientation, and communication skills.
- Positive attitude and communication skills.
Education & certifications
Minimum studies: Degree in Tourism and/or demonstrable experience
Pay & benefits
What you'll get
- Joining a dynamic and constantly growing environment.
- The possibility of being part of a collaborative work team, with a focus on quality and customer satisfaction.
- Possibilities for development and continuous training
- A positive work environment, oriented towards excellence in service.
The role
Soho Boutique Hotels is a hotel chain founded in 2014, currently with more than 40 establishments. It is currently the leading boutique hotel chain in Spain.
We continue to grow and we want to incorporate into our team a Front Office Manager with experience in the hotel sector to lead our front desk team in one of our hotels in Madrid.
What you'll do
- Management of reservations and reception area operations.
- Supervision of the correct assignment of rooms and coordination of check-ins and check-outs.
- Lead and organize the reception team, assigning tasks and establishing shifts.
- Offer personalized attention to our guests, guaranteeing a quality experience.
- Control billing, collections, and associated administrative processes.
- Maintain constant and effective communication with other departments and Hotel Management.
Requirements
Location: Madrid
Salary: Salary according to the applicable collective agreement based on the hotel category and the candidate's value
Minimum experience: At least 2 years
Our advice...
Apply if you have the profile; it may be a better fit than that of other applicants.
Remember...
Bank details, payment information, and personal data (ID, photo) should never be provided when applying for a job.
Hiring process
If you meet the requirements and are interested in being part of our team, we look forward to receiving your CV!!
About Soho Boutique Hotels
Soho Boutique Hotels is a Spanish hotel chain specializing in boutique and urban hotels, primarily located in the south of Spain. The company operates a portfolio of properties in cities such as Málaga, Seville, Córdoba, and others, offering a mix of historic and modern accommodations. With a focus on personalized service and unique guest experiences, the group has grown steadily within the Spanish hospitality sector.
For international professionals, Soho Boutique Hotels offers opportunities in housekeeping, maintenance, and other hotel operations across its Spanish properties. The company values a welcoming and service-oriented culture, and while its workforce is predominantly local, it is open to candidates with the right skills and attitude. Positions are often based in tourist-friendly cities, making them attractive for those looking to live and work in Spain.
- Industry
- Hospitality
- Founded
- 2005
- Employees
- 500–1,000
- Headquarters
- Málaga, Spain
- In Spain
- Málaga, Sevilla, Valladolid
Good to know if you are moving
- The company is headquartered in Málaga, a popular coastal city with a high quality of life and a growing international community.
- Open roles are primarily in housekeeping and maintenance, which may require basic Spanish language skills for guest interaction.
- Soho Boutique Hotels operates in tourist-heavy areas, offering opportunities to work in dynamic hospitality environments.
- The group has a presence in multiple Spanish cities, providing potential for internal mobility across properties.
- As a Spanish-founded company, it offers a chance to experience authentic Spanish work culture in the hospitality sector.
In their own words
About the company & team
Soho Boutique Hotels