Front Office Medical Assistant - Floating Gwinnett County

Job Summary:

The Front Office Assistant is responsible for supporting the Front Office Manager with general front office duties.

Job Responsibilities:

• Meet and greet patients in courteous, polite, and helpful manner.
• Answer multi-line phone system and route calls appropriately.
• Obtain and process new patient paperwork.
• Obtain PI Letter of Protection (LOP) for Personal Injury Patients.
• Set up new patients in the EMR and on related spreadsheets.
• Communicate with patients via Aloha and PandaDocs.
• Manage EMR patient scheduling.
• Build and maintain patient travel cards.
• Check-in / Check-out patients.
• Manage patient flow directing patients to treatment.
• Respect and maintain privacy of patients.
• Maintain a neat environment at the Front Office and Waiting Room Areas.
• Check email, voice mail, and postal mail.
• Maintain office supply inventory and submit office supply requests according to company procedures.
• Perform general office duties, such as scanning, faxing, making copies, etc.
• Assist the Chiropractor by administering modality treatments (heat, ice, electrical stimulation, etc.).
• Participate in staff meetings and scheduled company meetings.
• Assist with MRI scheduling.