Front Office Medical Assistant

Position Summary: Palo Verde is looking for a seasoned Medical Assistant to check in patients, check out patients, collect copayments, and greet all patients upon arrival to the clinic presenting a warm and caring environment for all who walk through our doors. In addition to reception duties, this position would cover Medical Assistant/Phlebotomy duties as needed.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Greet Patients
• Verify patient demographics and insurances
• Update any changes in G4/ONCO EMR (patient’s account)
• Scan insurance card(s)
• Notify Billing Department of insurance changes/additions
• Collect and post copays/payments
• Generate receipt for copays/payments
• Maintain daily copay/payment collection process
• Notify appropriate department of patient arrival
• Balance daily receipts against Payment Review Report
• Schedule appointments
• Follow up appointment telephone requests
• Walk In pts
• New Patients go to New Patient Scheduler
• Reschedule cancelled appointments
• Cross train new front desk personnel
• Other tasks as requested by management
• Other tasks Site Specific