Front Office | Night Audit ($27.00/hour+)

Hyatt Regency Bellevue on Seattle's Eastside is in search of a friendly and reliable Night Auditor to join our Front Office team.

As a Night Auditor, you will be responsible for balancing the hotel’s daily revenue and expense transactions, ensuring the accuracy of guest accounts, and providing exceptional service to our guests during the overnight shift. You will also perform various front desk duties, such as checking guests in and out, answering phones, and handling guest requests and complaints.

Responsibilities include but are not limited to\:

• Auditing all charges and postings and correcting work as necessary
• Reconciling daily activity and closing all accounts in preparation for the new business day
• Processing, formatting, and distributing daily reports for multiple divisions
• Processing all payments according to hotel requirements
• Interacting with colleagues in a professional manner and assisting other departments throughout the hotel
• Resolving all guest concerns and compliments in a professional, timely, and courteous manner

This is an hourly position with a compensation of $27/hour + night differential pay of $1.25/hour, totaling $28.25/hour.

As a colleague, we have you covered with amazing benefits and perks!

Benefits

• Medical, after 30 days of employment

• Vision Insurance

• Dental Insurance

• 401(k) & Retirement Savings Plan (RSP)

• Basic Life Insurance

• Short Term Disability Insurance

• New Child Leave & Adoption Assistance

• Paid Time Off

• Full-Time Colleagues\:
  • 11 days (88 hours) earned for having 0 - 3 years of service
  • 16 days (128 hours) earned for having 4 - 8 years of service
  • 21 days (168 hours) earned for having 9+ years of service
  • (6) Paid Holidays per year

• (6) Sick Days (earned based on hours worked)

• Compassionate Leave

• Jury Duty Leave

Perks

• Employee Assistance Program

• Free Uniforms and Cleaning of your Uniform

• Free parking

• Discounted Rooms at any participating Hyatt location starting on your first day of employment

• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service*

• Free colleague meals during shift

• Hyatt Colleague discount program

• Tuition Reimbursement*

• ORCA Pass subsidy*

  *Eligibility requirements may apply

Qualifications

• Refined verbal communication skills
• A true desire to satisfy the needs of others in a fast-paced environment
• Ability to stand for long periods of time
• Previous experience in a hotel front desk or night audit role
• Strong problem-solving skills and attention to detail
• Must be able to work the OVERNIGHT shift, holidays, and weekends

Hyatt is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.