Front Office Receptionist

We are seeking an enthusiastic Front Office Receptionist to join our team at Complete Cardiovascular Center of Monroe! This position offers competitive pay, M-F schedule, PTO, closed holidays and weekends, and full benefits including 401(k) with a company match.

Position Summary:

We are seeking a Front Office Receptionist to join our fast-paced medical clinic. The ideal candidate will have a strong background in medical office operations, exceptional multitasking skills, and a professional, patient-focused demeanor.

Key Responsibilities:

• Greet and check in patients in a courteous and timely manner
• Schedule and confirm patient appointments accurately
• Check out patients and collect co-pays and other payments at the time of service
• Answer multi-line phones, route calls appropriately, and take clear, concise messages
• Schedule in-house and hospital diagnostic testing as directed by providers
• Maintain patient confidentiality in compliance with HIPAA regulations
• Assist with general front office duties including scanning, filing, and verifying insurance
• Communicate effectively with clinical and administrative staff to ensure quality patient care

Qualifications:

• Minimum of 5 years of experience in a medical office setting required
• Proficient in using electronic medical record (EMR) systems and scheduling software
• Excellent organizational and communication skills
• Strong attention to detail and ability to work in a high-volume, fast-paced environment
• Ability to handle financial transactions with accuracy and professionalism
• High school diploma or equivalent required; additional healthcare-related certifications a plus